Shipping policy
shipping policy
we aim to process and dispatch all orders as quickly as possible.
processing time
orders are typically processed within 1–3 working days. during busy periods, processing times may be slightly longer.
shipping method
all orders are shipped using a 1–5 working day delivery service once dispatched.
delivery times are estimates only and may vary depending on location and postal service demand.
shipping costs
shipping costs are calculated at checkout and will be shown before payment is completed.
delays
MILA & Co is not responsible for delays caused by postal services, weather conditions, or other circumstances beyond our control.
incorrect address
please ensure your delivery address is correct at checkout. we cannot be held responsible for orders sent to an incorrect address provided by the customer.
lost or delayed parcels
if your order appears to be delayed or lost, please contact us and we will do our best to assist. however, once an order has been dispatched, responsibility lies with the courier.
contact
for any shipping-related questions, please email us at
milamelts@outlook.com
thank you for your patience and support — every milamelts order is packed with care 🤍